Privacy Policy for rockettechguru.com
1. Introduction
At Rocket Tech Guru (“we”, “us”, or “our”), accessible at rockettechguru.com (the “Website”), we are committed to safeguarding your privacy and ensuring the protection of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while interacting with our Website. We operate with a privacy-first mindset and comply with all applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope and Data Controller Role
This Privacy Policy applies to all users of rockettechguru.com and pertains to the personal data collected through your interaction with our Website, services, or communication channels. For purposes specified under applicable data protection laws, Rocket Tech Guru is the “data controller,” responsible for determining the purposes and means of processing your personal data.
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a. Usage Data: Includes data collected automatically when you access the Website, such as IP address, browser type, session duration, pages viewed, time zone settings, and referring URLs.
b. Account Data: Encompasses information provided when creating an account or using our services, such as your full name, postal address, email address, and phone number.
c. Profile Data: Includes any information you submit or generate through your use of our services, such as purchase history, user preferences, saved content, and behavioral activity.
d. Communication Data: Covers correspondence between you and our team, including support inquiries, feedback submissions, or any other communication history maintained for service improvement purposes.
e. Technical Data: Includes device identifiers, operating systems, browser plugins, screen resolution, and other system configuration data, collected to optimize platform performance and security.
f. Transaction Data: Refers to payment records, billing addresses, shipping details, and products or services purchased through rockettechguru.com.
g. Preference Data: Comprised of your marketing communication consents, notification preferences, and declared interests in products or services featured on the Website.
4. Legal Bases for Processing
In accordance with GDPR and related legislation, our legal bases for processing your personal data include:
– Performance of a Contract: When processing is necessary to fulfill contractual obligations, such as delivering products or providing services.
– Consent: Where you have explicitly given us permission to process your data for defined purposes, such as receiving newsletters or marketing materials.
– Legitimate Interests: For purposes essential to the operation of the business, including analytics, security, product improvement, and fraud prevention.
– Compliance with Legal Obligations: When processing is necessary to fulfill legal responsibilities or respond to lawful requests by authorities.
5. Your Rights
Subject to applicable data protection laws, you are entitled to exercise the following rights in regard to your personal data:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your personal data, subject to legal exemptions.
– Right to Restrict Processing: You may ask us to limit data processing under specific circumstances.
– Right to Data Portability: You may request to receive your personal data in a structured, machine-readable format and have it transferred to another controller.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust security measures to protect your data against unauthorized access, disclosure, or loss, including:
– Transport Layer Security (TLS) encryption for data in transit
– Role-based access controls for internal systems
– Scheduled data backups and recovery systems
– Security training and confidentiality agreements for personnel
7. International Transfers
Your personal data may be processed or stored in jurisdictions outside of your country of residence. Where such transfers occur, we ensure adequate data protection through legally approved mechanisms, including Standard Contractual Clauses (SCCs) and adherence to regional data transfer frameworks, as required by GDPR.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purpose for which it was collected, or as required by law. The retention periods vary by data type:
– Usage and Technical Data: retained for up to 12 months for analytics and performance optimization.
– Account and Profile Data: retained for the duration of your account and a subsequent 6-month period.
– Transaction Data: retained for 7 years to comply with tax and financial reporting obligations.
– Communication Data: retained for up to 2 years to support service quality and resolve disputes.
– Preference Data: retained until consent is withdrawn.
9. Cookie Policy
We use cookies and similar technologies on rockettechguru.com to enhance the user experience, monitor site performance, and support personalized content delivery.
Types of cookies used:
– Essential Cookies: Necessary for website functionality, including page navigation and secure login.
– Functional Cookies: Enable enhanced features, such as remembering site preferences.
– Analytics Cookies: Collect aggregated, anonymized data about usage patterns for internal improvement.
– Performance Cookies: Help us track user interactions and optimize loading speeds and responsiveness.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, we provide granular options for cookie preferences via our cookie consent platform. Users are prompted to consent to non-essential cookies and may modify their preferences or withdraw consent at any time through the cookie settings link available on our Website footer. We honor “Do Not Track” signals and CCPA rights via identifiable opt-out features.
11. Special Protections for Children
rockettechguru.com is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal data from children. If we become aware that such data has been collected inadvertently, we will promptly delete it. Parents or legal guardians who believe a child has submitted data may contact us at [email protected].
12. Policy Updates
We may update this Privacy Policy to reflect changes in law, technology, operations, or business practices. Material changes will be communicated to users via prominent notice on the Website or through email communication when appropriate. We encourage users to review this policy periodically.
13. Contact Information
For any inquiries, concerns, or requests related to this Privacy Policy or your personal data, you may contact us at:
Email: [email protected]
Website: https://rockettechguru.com
At Rocket Tech Guru, we are fully committed to complying with all data protection laws and ensuring that your personal information is handled transparently and responsibly. Please reach out to us with any privacy-related questions or concerns.